Sales & Customer Support – Tesla, DL: ASAP

Tesla opens a new store in Tampere and we are looking for new stars to join our company! Our Tesla Advisors are our front lines in giving customers a personalized experience as memorable as our products themselves. This starts with sales—welcoming guests, capturing leads, conducting test drives, financing—but sees the interaction through to the customer receiving their vehicle and becoming part of the Tesla family. They touch nearly every aspect of what we do as a company, and this isn’t a one way street! Tesla expects to learn as much from our Advisors as they do from us, improving our already paradigm-shifting level of customer experience in time. We are looking for a new TA for our new store opening in Tampere. Are you up for the challenge? You will…

  • Engage. Tesla Advisors create a welcoming environment for walk ins and create one-of-a-kind experiences to get people excited about our brand. They then follow up to turn fans into customers, hosting test drives and helping customers purchase and finance their vehicles.
  • Educate. A Tesla is unlike anything else, and you’ll be sharing your knowledge and expertise with customers in- store and at events teaching them how to use a Tesla.
  • Support. Our engagement doesn’t stop at delivery. You will be a resource to our customers once they’re part of the Tesla family.
  • Deliver results. You’ll be part of meeting sales and delivery targets, helping us beat records as a company and working with a team of supercharged professionals.
  • Deliver vehicles. This is more than putting a key in customers’ hands; you will be part of preparing the vehicle and documents, liaising across our sales/delivery organization and either going to the customer or having the customer come to our hubs for an experience of a lifetime as they finally get their Tesla.
You are…
  • Innovative. You like to find new ways to think about your market and how to engage with it—from the store to the community.
  • A communicator. You enjoy engaging with people and can speak with customers in Finnish as well as English.
  • Customer-centric. You have already had some experience providing excellent customer service in a retail environment, and have a positive, energetic approach.
  • Curious. You want to learn about our industry, products and processes. You want to learn about the processes “behind the scenes.” That way you can anticipate challenges in sales and delivery and work around them. From broad concepts to small details, you are out to learn.
  • A flexible team member. No one works alone at Tesla. You understand the importance of teamwork and can be trusted. You are not afraid to support by working on evenings and weekends to achieve team goals.
  • A driver. You have a record of safe driving and a valid license.
We offer...
  • Competitive remuneration.
  • A safe, fun and fast-paced working environment.
  • An exciting role within the world’s leading sustainable transport and energy company, making an impact every day.
Does this sound like you? We are looking forward to reading your application. All applications must be submitted online and contain an English CV and Cover Letter Apply! 

Julkaistu 31.1.2020
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